Privacy Policy
Last updated: March 20, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and it informs You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words with an initial capital letter have meanings defined under the conditions provided below. These definitions apply regardless of whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for You to access our Service or parts of our Service.
- Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
- Company: (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Institute of Regenerative Orthopedics & Sports Medicine, 3333 W Commercial Blvd Suite 101, Fort Lauderdale, FL 33309, United States.
- Cookies: Small files placed on Your computer, mobile device, or other devices by a website, which contain details of Your browsing history among other uses.
- Country: Refers to: Florida, United States.
- Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the Website.
- Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on our behalf, or analyze its usage.
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure (for example, the duration of a page visit).
- Website: Institute of Regenerative Orthopedics & Sports Medicine, accessible from irosm.com.
- You: The individual accessing or using the Service, or the legal entity on whose behalf such access is made.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with personally identifiable information that can be used to contact or identify You, including:
- Email address
- First name and last name
- Phone number
Usage Data
Usage Data is automatically collected when using the Service and may include details such as:
- Your Device’s Internet Protocol address (e.g., IP address)
- Browser type and version
- Pages of our Service that You visit
- Time and date of Your visit
- Time spent on those pages
- Unique device identifiers and other diagnostic data
When accessing the Service via a mobile device, additional information may be collected automatically, such as:
- The type of mobile device You use
- Your mobile device unique ID
- The IP address of Your mobile device
- Your mobile operating system
- The type of mobile Internet browser You use
- Unique device identifiers and other diagnostic data
Tracking Technologies and Cookies
We use Cookies and similar technologies (e.g., beacons, tags, and scripts) to track activity on Our Service and store certain information:
- Cookies or Browser Cookies: Small files placed on Your Device. You can instruct your browser to refuse Cookies, though doing so may limit access to some parts of our Service.
- Web Beacons: Small electronic files that may be included in parts of our Service or emails to count users or record certain statistics.
- Types of Cookies:
- Necessary / Essential Cookies (Session Cookies): Required for providing You with services available through the Website.
- Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): Identify if users have accepted the use of cookies on the Website.
- Functionality Cookies (Persistent Cookies): Remember choices You make (e.g., login details or language preference) to provide a more personal experience.
For more information on cookies and Your choices regarding them, please visit our Cookies Policy.
Use of Your Personal Data
The Company may use Your Personal Data for various purposes, including:
- To Provide and Maintain our Service: Including monitoring Service usage.
- To Manage Your Account: For user registration and access to Service functionalities.
- For the Performance of a Contract: To develop, comply with, and perform any purchase or other contracts with Us.
- To Contact You: Via email, phone, SMS, or other electronic communications regarding updates or notifications related to the Service.
- To Provide You with News, Offers, and Information: About goods, services, or events similar to those you have inquired about or purchased (unless you opt out).
- To Manage Your Requests: Addressing and managing any requests you make to Us.
- For Business Transfers: In cases of mergers, acquisitions, or asset transfers where Your Personal Data may be among the assets transferred.
- For Other Purposes: Such as data analysis, identifying usage trends, and evaluating promotional campaign effectiveness to improve our Service.
Data Sharing and Transfer
The Company may share Your Personal Data in the following circumstances:
- With Service Providers: To monitor and analyze Service usage and to contact You.
- For Business Transfers: In connection with mergers, asset sales, financing, or acquisitions. You will be notified before Your data is transferred and becomes subject to a different Privacy Policy.
- With Affiliates: Including Our parent company, subsidiaries, or joint venture partners, who must adhere to this Privacy Policy.
- With Business Partners: To offer you products, services, or promotions.
- With Other Users: When personal information is shared in public areas or through interactions, it may be publicly available.
- With Your Consent: For any other purposes you agree to.
Additional Data Protection Provisions
Mobile Information Sharing:
We will not share your mobile information with third parties for marketing purposes without your explicit consent.
Data Transfer Restrictions:
Your Personal Data will not be transferred to external organizations without your consent, except as required by law. Data sharing will occur only with third parties that comply with strict data protection standards.
Opt-Out Rights:
You have the right to opt out of receiving SMS or other electronic communications from us at any time. To opt out, please follow the instructions provided in the message or contact us directly at info@irosm.com.
Retention of Your Personal Data
The Company will retain Your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. This may include retaining data to comply with legal obligations, resolve disputes, or enforce agreements and policies.
Usage Data is generally retained for a shorter duration unless required for security, service improvement, or legal purposes.
Security of Your Personal Data
While we take commercially acceptable measures to protect Your Personal Data, no transmission or electronic storage method is 100% secure. We strive to protect Your data but cannot guarantee absolute security.
Your Rights and Choices
Delete Your Personal Data
You have the right to delete or request assistance in deleting Your Personal Data. You may update, amend, or delete your information through your Account settings or by contacting Us directly. Note that certain information may be retained when legally required.
Opt-Out Rights
(Also detailed in the Additional Data Protection Provisions section above.)
Disclosure of Your Personal Data
Business Transactions:
In events like mergers, acquisitions, or asset sales, Your Personal Data may be transferred. We will provide notice prior to such transfers.
Law Enforcement and Legal Requirements:
We may disclose Your Personal Data if required by law, in response to legal requests, or in the good faith belief that such action is necessary to:
- Comply with legal obligations
- Protect the rights or property of the Company
- Prevent or investigate wrongdoing related to the Service
- Protect the personal safety of Service users or the public
- Defend against legal liability
Children’s Privacy
Our Service does not target individuals under 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us. If we learn that such data has been collected without parental consent, we will take steps to remove it from our servers.
Links to Other Websites
Our Service may include links to external websites not operated by us. When you click on a third-party link, you will be directed to that site. We advise you to review the privacy policies of those external sites, as we are not responsible for their practices or content.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and, where appropriate, you will be notified via email or a prominent notice on our Service. The “Last updated” date at the top reflects the most recent changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
- By email: info@irosm.com
- By visiting: irosm.com/privacy-policy
SMS Communication Policy – Institute of Regenerative Orthopedics & Sports Medicine (IROSM)
Purpose:
This policy outlines the terms and conditions under which Institute of Regenerative Orthopedics & Sports Medicine (IROSM) uses SMS text messaging to communicate with patients, as well as the options available to patients regarding the receipt of SMS communications.
1. Types of Messages:
IROSM may send SMS messages to patients for the following purposes:
- Appointment confirmations
- Appointment reminders
- Status updates related to treatment or prescriptions
- General office communications (e.g., office hours, emergency closures)
- Billing reminders and notifications
2. Opt-In Process:
Patients may opt in to receive SMS communications from IROSM by:
- Completing a consent form during their visit to the office
- Signing up online through our patient portal
- Sending a text message with the keyword JOIN to 954-866-7380
Upon opting in, patients will be informed of the following:
- The types of messages they will receive (appointment confirmations, reminders, status updates, etc.)
- The estimated frequency of messages (typically 1-5 messages per month)
- Standard message and data rates that may apply
3. Message Frequency:
Message frequency may vary depending on the patient’s specific needs and interactions with the practice, but typically ranges from 1 to 5 messages per month. The frequency will depend on appointment schedules and other medical needs.
4. Opt-Out Process:
Patients may opt out of receiving SMS communications at any time by replying STOP or UNSUBSCRIBE to any SMS message. Once a patient opts out, they will no longer receive further messages unless they choose to opt in again.
5. Help and Support:
If a patient requires assistance, they may reply HELP to receive further information about the SMS service or learn how to modify their preferences.
6. Privacy and Data Protection:
IROSM is committed to protecting the privacy and confidentiality of all patient information. Patient phone numbers will only be used for communication related to medical care and office operations. We will never share patient phone numbers with third parties for marketing or promotional purposes without explicit consent.
7. Compliance:
IROSM adheres to all applicable federal and state regulations, including HIPAA, regarding the use of text messaging for patient communications. Patients are encouraged to read and understand the privacy policy and terms and conditions before opting in to receive SMS communications.
8. Message and Data Rates:
Standard message and data rates may apply depending on the patient’s mobile carrier and plan. Patients are responsible for any costs associated with receiving SMS messages.
9. Modifications to Policy:
IROSM reserves the right to modify or update this SMS communication policy at any time. Any changes will be communicated to patients, and they will be given the opportunity to review and consent to the updated policy.
SMS Communication Policy – Institute of Regenerative Orthopedics & Sports Medicine (IROSM)
Purpose:
This policy outlines the terms and conditions under which Institute of Regenerative Orthopedics & Sports Medicine (IROSM) uses SMS text messaging to communicate with patients, as well as the options available to patients regarding the receipt of SMS communications.
1. Types of Messages:
IROSM may send SMS messages to patients for the following purposes:
- Appointment confirmations
- Appointment reminders
- Status updates related to treatment or prescriptions
- General office communications (e.g., office hours, emergency closures)
- Billing reminders and notifications
2. Opt-In Process:
Patients may opt in to receive SMS communications from IROSM by:
- Completing a consent form during their visit to the office
- Signing up online through our patient portal
- Sending a text message with the keyword JOIN to 954-866-7380
Upon opting in, patients will be informed of the following:
- The types of messages they will receive (appointment confirmations, reminders, status updates, etc.)
- The estimated frequency of messages (typically 1-5 messages per month)
- Standard message and data rates that may apply
3. Message Frequency:
Message frequency may vary depending on the patient’s specific needs and interactions with the practice, but typically ranges from 1 to 5 messages per month. The frequency will depend on appointment schedules and other medical needs.
4. Opt-Out Process:
Patients may opt out of receiving SMS communications at any time by replying STOP or UNSUBSCRIBE to any SMS message. Once a patient opts out, they will no longer receive further messages unless they choose to opt in again.
5. Help and Support:
If a patient requires assistance, they may reply HELP to receive further information about the SMS service or learn how to modify their preferences.
6. Privacy and Data Protection:
IROSM is committed to protecting the privacy and confidentiality of all patient information. Patient phone numbers will only be used for communication related to medical care and office operations. We will never share patient phone numbers with third parties for marketing or promotional purposes without explicit consent.
7. Compliance:
IROSM adheres to all applicable federal and state regulations, including HIPAA, regarding the use of text messaging for patient communications. Patients are encouraged to read and understand the privacy policy and terms and conditions before opting in to receive SMS communications.
8. Message and Data Rates:
Standard message and data rates may apply depending on the patient’s mobile carrier and plan. Patients are responsible for any costs associated with receiving SMS messages.
9. Modifications to Policy:
IROSM reserves the right to modify or update this SMS communication policy at any time. Any changes will be communicated to patients, and they will be given the opportunity to review and consent to the updated policy.
